Technology

Technology

Innovative technology is vital to our success. Our constant innovation enables us to increase productivity, monitor quality more effectively, and develop new ways to meet the facilities maintenance and needs of our customers.

 

Phone Based Timekeeping and More

With our telephone based, automated timekeeping system provides more than just accurate timekeeping. This phone-based system, with real-time reporting allows our management team to ensure that all staff are where they need to be, on time, every time. In this labor intensive industry our ability to closely monitor costs and budgets is critical to being able to provide you the lowest cost per service possible. With detailed reporting capabilities and web and phone access all team members are able to access the information they need, right when they need it.

 

Wireless Inspection and Quality Reporting

Frequent inspections and detailed recordkeeping are critical to our success. We utilize a web-based mobile inspection and quality system. This paperless process allows for maximum visibility and instant access to inspections, reporting functions, work orders and more. Our managers are able to wirelessly conduct inspections for immediate upload to a web-based system that stores and tracks quality. We are able to provide access to customer management by location, by region and by account so our customers have access to the most up to date information on their facilities performance.

 

Streamlined Communications Solutions

With log in access via our website our customers are able to access critical report and quality information our customers right when they need it. This system allows location managers to communicate with our staff in an efficient, transparent and well documented way. You can view inspection information, initiate work orders and export detailed reports any time needed. We also offer dedicated toll free customer support lines available 24 hours a day, seven days a week. Our staff is equipped with wireless email and cell phones and store and area contact information is always at our customer's disposal. So whether you have a billing question on a Thursday afternoon or an emergency service need overnight, Paramount's communication processes provide the answer.